White Labelling MX Records
White-labeled MX records are available exclusively on our ImprovMX Enterprise plans.
White-labeling lets you use your own branded MX records (e.g., mx1.piedpiper.com) instead of the default ImprovMX records (mx1.improvmx.com).
Normally, a domain like customer.com would use mx1.improvmx.com as its MX record. With white-labeling, you supply a white-label domain (e.g.,
piedpiper.com), so the MX record becomes mx1.piedpiper.com. This is useful if you're reselling email forwarding services or want all
your public DNS records to be consistently branded. It's a cosmetic change
only - forwarding will function exactly the same.
Instructions
In the ImprovMX dashboard for your custom domain (e.g., customer.com), go to the Custom
Settings tab -> Whitelist Settings → Enter your white-label domain
(e.g.,
piedpiper.com).
Add CNAME records shown into domain registrars DNS settings.
In the DNS Settings for customer.com, apply the provided
white-labeled MX and SPF records into the domain registrars DNS settings
instead of the default ImprovMX records.
That's it! You can now use your own branded MX records for a fully white-labeled experience.
Still have questions? Feel free to reach out to our support team!